ALEKS Customer Support

* Required

Subject *

User Type *

Market *

Contact Info

First Name

Last Name

Email *

Issue Details

ALEKS Login Name

Operating System

Web Browser

The Guarantee *

To be eligible for the Guarantee, students must have spent 60 hours or more in their ALEKS class.
The Guarantee is a one-time offer, and students must retake the failed class within one year of their expired access.
Applies to Higher Education Math and Chemistry students.
Applies to students with 11-week, 18-week, or 52-week access.
The Guarantee does not cover license-based (inclusive access) classes.

Student Name:

Login Name:

New Class Code:

-

New Class End Date:

When requesting the guarantee for multiple students please attach a spreadsheet containing the required information.

Detailed Description *

Comments